“Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible.”

- Don Norman

Creating a “fit” between people + you

I'm passionate about delivering repeated good experiences. Engineering experiences that are effortless and affording people what they need to do. Transforming experience into one that your customers love through empathy and design.

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Listening to people takes a more than practicing your “Listening Face”

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