Career Biography
Michael Grossman has been a pioneer at the forefront of User Experience Design since 1992, leading highly productive and cohesive teams to achieve outstanding business results. His diverse experience is both strategic and tactical and he is known for his excellent internal and external client relations. Familiar with state of the art and current UX methodologies, Michael's contributions support organizations that have a highly engaged user base which depend upon well-designed applications to perform their daily activities.
With a focus on Fortune 500 Financial Services Institutes since 1997, Grossman's core talents are creating Listening Channels with users, working with product managers to develop innovative products and features, and designing user interfaces that create repeated, great experiences. Once areas of well researched innovation are identified, Grossman shepherds the best ideas through the product life cycle with technology and vets them with users.
You can read my thoughts on User Experience Design on my blog.
Conferences & Courses Attended:
- UI15 2010 with Jared Spool "Your Next Stop on the Road to Creating Great Designs"
- GEL 2008 with Mark Hurst - Featured Speakers: Alex Lee (OXO), Marissa Mayer (Google) and Bob Mankoff (The New Yorker)
- UI12 2007 with Jared Spool (full 5 day conference & courses)
- UI11 2006 with Jared Spool "Enriching The Experience"
- UI10 2005 with Jared Spool "Celebrating 10 Years"
- UI 2001 with Jared Spool
- UI 2000 with Jared Spool
- 1999, 2006 - Edward Tufte, “Presenting Data and Information”
- CHI '99 (full 7 day conference & courses) with Clement Mok and Jakob Nielsen
- Member of the ACM since 1999
for more information.
Why we need a dedicated customer listening channel
